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Welcome to DanyDuchaine Support Area

Please include the following information to ensure a fast resolution of the issue:


  1. URL of your website ( In a private reply after you've created the ticket, if you want the URL private )
    If an issue occurs on a specific page please include the URL of that page.
  2. Include WordPress admin information ( IMPORTANT: In a private reply after you've created the ticket )
    In most cases we need access to the WordPress admin panel to see and debug the issue.
  3. Include FTP access information ( IMPORTANT: In a private reply after you've created the ticket )
    Sometimes we need to access the theme's code to debug an issue, so it would be best to include this information from the start.

Supplying us with the information above will ensure a fast resolution of the support request.